Job Details
The Levy family culture has nurtured our incredible growth from a single delicatessen in Chicago in 1978, to an industry-leading, food organization twenty-five years later. Today, we create great dining experiences at restaurants throughout the country and many of the highest profile sporting and entertainment venues in the world. We're proud that thousands of guests have savored our food at some of the most celebrated gatherings in our nation: the Super Bowl, NBA and NHL All-Star Games and the Grammy Awards... and now The Georgia Dome
At the Georgia Dome, they may come for the game but they stay for the food and the impeccable service!
Whether it's serving fan favorites and twists on the classics to the ultimate VIP experience in the Owner's Club or the new 2View Restaurant featuring gourmet chef action stations, a full service bar and an unbelievable view overlooking the east end zone --we serve up the ultimate game day experience using the Levy Difference.
We are looking for enthusiastic people like you to join our team at the Georgia Dome!
NOW HIRING Suite Supervisor
Major Areas of Responsibility
Service
Follows steps of service
Knows and can describe food and beverage menus
Establishes rapport with guests/members
Can recommend suggestive and upselling techniques to staff
Establishes rapport with guests/members
Always exceeds guest expectations
Adheres to location appearance guidelines
Acts with a sense of urgency
Controls
Maintains service areas
Employs good safety and sanitation practices
Adheres to company guidelines and house rules
Follows proper reconciliation procedures
Follows responsible alcohol service policies
Thoroughly completes all station set-up and breakdown responsibilities
Communicates customer issues to management
Understands and enforces the use and completition of proper departmental paperwork
Team
Displays a positive, fair and professional attitude toward all teammates and managers
Helps fellow employees whenever necessary
Always on time and ready to go
Creates a strong teamwork atmosphere
Job Requirements
Walks and stands during entire shift
Lifts and transports items up to 25 lbs.
Effective and professional communication with co-workers and guests
Frequent bending, stooping, reaching and lifting
Hazards may include, but are not limited to, cuts, slipping, tripping, falls and burns
English reading and writing required
Timely and efficient problem solving techniques

Position Overview Supervisor
To represent Levy Restaurants and coordinate all team activities on all suite levels and to ensure that all suite holders are satisfied during their stay.
Prior to the Event:
Ensure all setup needed on a event by event basis is thoroughly completed
Check with manager for any special projects.
Oversee and assist with the setting up of the pantry to ensure that all of the necessary product and equipment are at the proper par levels.
Check pantry par levels (i.e., beer, soda, snacks, equipment and back up prep) on the day prior to the event.
Supervise cold and hot food delivery.
Complete walkthroughs with Manager.
Complete late orders.
Review pre-shift notes.
Review the suites’ assignment list.
Make sure all miscellaneous items are done such as birthday cakes, whole cakes, whole cheesecakes, etc.
During The Event:
Oversee team ensuring that all orders are properly put together with all condiments, side items and equipment.
Assist the pantry coordinators with taking orders during high volume.
Ensure that any product leaving the pantry is inventoried or has a proper add on slip.
Obtain the following event sheets and start prep.
Oversee Dessert Cart setup, distribution and break down
Spot check the Inventory of dessert carts before they leave the pantry ensuring GOS Sheets are being completed and you are signing off on them.
Supervise any last minute adjustments needed for the suites. Manager will call in any changes when he or she is on their walk through.
Check hot and cold boxes for cleanliness and be sure there is no food left inside.
After The Event:
Spot check of all areas to ensure cleanliness and safety.
Check that pantry coordinators are taking inventory of food and beverage to bring the pantry back to appropriate par levels.
Supervise the breakdown and cleaning of the pantries.
Check dessert carts to ensure they are clean and stored properly.
All suite areas should be locked.
Dessert Carts should be cleaned and stored properly.
Check with the manager before you sign out and punch out.
No one else in this business thinks quite like we do. By seamlessly blending our sense of family, genuine passion and unique mindset as restaurateurs, we continue to set ourselves apart for our guests and from our competitors, and create an amazing home for all of our hardworking, fun-spirited team members countrywide. The reason we have so many amazing people is best summed up by founder Larry Levy, "If you find a job you enjoy, you'll never work another day in your life."
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status
Please apply online today. Qualified candidates will be contacted for an interview.
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.